FREQUENTLY ASKED QUESTIONS
Our global express shipping ensures:
✓ Orders process within 1 business day
✓ 5-15 day delivery to most countries
✓ Real-time tracking via 17Track
Contact us within 2 hours of ordering with:
→ Order number
→ Correct full street address (NO PO Boxes)
We'll confirm changes within 1 business hour.
Absolutely! Contact us within 7 days of delivery:
✓ Keep original materials (no returns needed)
✓ Send 2 photos of defective items
✓ Receive free replacements + $5 store credit
Eco-Bonus: 90% of materials are recyclable!
Need help? Visit our Returns FAQ
Yes! Our B2B services include:
✓ Custom branded kits (min. 50 units)
✓ Bulk pricing up to 30% off
✓ Dedicated account manager
Contact us for portfolio & MOQ.
We protect your data with:
✔️ PCI-DSS certified checkout (Stripe/PayPal)
✔️ SSL-encrypted transactions
✔️ 10-year clean fraud prevention record
Guarantee: Full refund if unauthorized charges occur.
CONTACT US FOR ANY QUESTIONS
